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ESTA expressed its concern when Suffolk County Council did not renew its contract for the Katch minibus service between Snape, Campsea Ashe (for Wickham Market station) and Framlingham but supported the initiative of East Suffolk Council to reinstate it for 12 months from April 11th. The new Katch is a modern diesel bus with a new fares structure which means that a journey from, say, Wickham Market station to Snape Maltings is now slightly cheaper and there is a loyalty card scheme. Katch runs every day except Sundays and must be booked in advance. Phone 01728 635 939 or log on to ESTA is represented on Suffolk County Council's Passenger Information Group and hope that this will lead to improvements in bus services in our area.

Responses to ESTA's questionnaire on Westerfield station are now being analysed. Thank you to users and potential users of the station for their helpful replies. We are now analysing the 71 replies to the questionnaire which had been distributed to 400 local addresses.

ESTA has congratulated First Bus on the changes to their services in the Halesworth area from July 23rd. Service X41 from Norwich to Bungay will be extended every hour to Halesworth six days a week.  Service 99A will then become a shuttle along the Blyth Valley between Halesworth and Southwold with an improved frequency. These revised services will call at Norwich Rd bridge bus stop for Halesworth rail station. ESTA produced a paper in 2019 which largely recommended such a service.

As one of the 750,000 objectors to the plans to close most station ticket offices, ESTA has welcomed the Government's change of heart. Lowestoft station ticket office will remain - not only to sell tickets to anywhere on the national network, but to help customers in a range of other ways as well.